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Cisco TelePresence Management Suite Foundation (TMSF)

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Course Schedule

  • 1 Days Course
    Collaboration (CLS)

    Classroom + Online

    Course Details

    Overview

    The Cisco TelePresence® Management Suite Foundation version 2.0 instructor-led remote delivery course offered by High-Touch Delivery Learning Services will provide participants with the skills and knowledge needed to manage Cisco TelePresence endpoints and phonebooks, provide booking services, and run reports on Cisco® TMS.

    Objectives

    Upon completing this course, the learner will be able to meet these overall objectives:

    • Add, manage, and maintain devices using Cisco TMS
    • Configure and manage phonebooks
    • Schedule calls
    • Use the ticketing system and reporting tools

    Outline

    •  Module 1: Cisco TMS Adding and Managing Systems
      • Adding and Modifying Systems
      • Managing Groups of Systems
      • Maintaining Systems
    •  Module 2: Phonebooks
      • Configuring Phonebooks from a Manual List
      • Configuring Phonebooks from External Sources
      • Setting Phonebooks on Systems
    •  Module 3: Conferences
      • Using Smart Scheduler
      • Using Cisco FindMe
      • Creating Two Site Conferences from Cisco TMS
      • Creating Multiple Site Conferences from Cisco TMS
      • Changing Advanced Conference Settings from Cisco TMS
      • Monitoring Live Conferences from Conference Control Center
    • Module 4: Ticketing and Reporting
      • Using the Cisco TMS Ticketing System
      • Using the Cisco TMS Reporting Tools

    Lab Outline

    •  Lab 1: Adding and Managing Systems
    • Lab 2: Maintaining Systems
    • Lab 3: Phone-books
    • Lab 4: Smart Scheduler
    • Lab 5: Find-Me
    • Lab 6: Conference Booking
    • Lab 7: Conference Monitoring
    • Lab 8: Ticketing System
    • Lab 9: Reporting Tools

    Target Audience

    • Support staff
    • Service provider network operations center (NOC) personnel
    • Service provider engineers
    • Service provider partners

    Prerequisites

    The recommended knowledge and skills that a learner should have for the best learning outcome include:

    • Cisco TelePresence Basics On-Demand (TBOD) or equivalent knowledge
    • Cisco TelePresence Endpoint Foundation (TEPF) or equivalent knowledge