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CCNA Service Provider Operations

CCNA Service Provider Operations

Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.


Announcement: The CCNA Service Provider Operations Certification is being retired. The last day to test for the CCNA Service Provider Operations certification will be January 31, 2015. No new certifications will be issued beginning February 1, 2015

Exams & Recommended Training

Delegates can sit in a full standard classroom based training, which comprised of one course:
Exam Recommended Trainings
640-760 Supporting Cisco Service Provider IP NGN Operations (SSPO)


  • Valid Cisco CCENT, CCNA or any Cisco CCIE certification can act as a prerequisite.


  • Check individual course offering above

The course is 5 days and fulfils the full training requirement to sit in CCNA exams.



The Associate level of Cisco Certifications can begin directly with CCNA for network installation, operations and troubleshooting or CCDA for network design. Think of the Associate Level as the foundation level of networking certification.

Logical Exam Certification Map