See how Insoft Services is responding to COVID-19

CCNA Voice

CCNA Voice

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager.

It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.


Exams & Recommended Training

Delegates can sit in a full standard classroom based training, which comprised of one course:

Exam Recommended Trainings
640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM)


  • Any valid Cisco CCENT, CCNA Routing and Switching, or any CCIE certification can act as a prerequisite.


  • Check individual course offering above

The course is 5 days and fulfils the full training requirement to sit in CCNA exams.


Please Note: The CCNA Voice Certification is being retired. The last day to test for the CCNA Voice certification will be September 17, 2015. No new certifications will be issued beginning September 18, 2015. Candidates should review the Certification Exam Migration announcement to determine the transition path to CCNA Collaboration certification.



The Associate level of Cisco Certifications can begin directly with CCNA for network installation, operations and troubleshooting or CCDA for network design. Think of the Associate Level as the foundation level of networking certification.

Logical Exam Certification Map