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BAIDSP – Business Analysis Introduction: Defining Successful Projects


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  • 3 Days Course
    Business Analytics

    Classroom + Online

    Course Details


    This training course delivers an end-to-end business analysis process, incorporating industry best practices from IIBA®, BCS, and Project Management. You will improve your analytical competencies and learn to apply a core business analysis framework — from initiation, through requirements gathering and stakeholder management, to making a business case, delivering a solution, and validating outcomes


    • Perform external and internal analysis to understand the pressures on the business and root cause of a problem
    • Write clear requirements for formal and Agile projects
    • Create UML models and diagrams to analyse requirements
    • Perform strategy analysis to understand your organisation’s business landscape
    • Develop user stories and use cases


    Defining Business Analysis

    Overview of the business analysis discipline

    • What is business analysis?
    • The scope of the business analyst’s work
    • Responsibilities of the business analyst

    Introducing the business analysis process

    • From strategy analysis to requirements engineering
    • Best practices used throughout the business analysis process

    Performing Strategic Analysis

    Introducing strategy analysis

    • Identifying strategic context
    • Performing root cause analysis

    Internal analysis

    • Responding to business challenges through internal analysis
    • Identifying your key stakeholders
    • Clarifying the organisational mission using MOST

    External analysis

    • Optimising organisational flexibility using external analysis
    • Investigating competitive pressures using Porter’s Five Forces
    • Analysing the business landscape using PESTLE

    Analysing and Managing Your Stakeholders

    Identifying your stakeholders

    • The stakeholder wheel and identification matrix
    • Creating stakeholder personas

    Analysing your stakeholders

    • Examining stakeholder impact for your project
    • Evaluating stakeholder attitude towards your project
    • Placing your stakeholder in the organisational hierarchy using STOP
    • Developing action-oriented business initiatives to address business needs and opportunities

    Managing your stakeholders

    • Interacting with your stakeholders
    • Creating a stakeholder communication plan
    • Assessing your stakeholders

    Defining the Solution

    Exploring business and technical options

    • Forming scope from business goals and objectives
    • Writing the business requirements

    Developing criteria and solutions

    • Making use of affinity diagrams to elicit high-level criteria
    • Comparing evaluation techniques

    Making the Business Case

    • The structure of the business case
    • Creating a pyramid of information

    Using customer-focused persuasion

    • Analysing costs and benefits
    • Categories of costs and benefits
    • Identifying tangible and intangible costs and benefits
    • Investment appraisal using a cash flow forecast
    • Evaluating risk and impact

    The Requirements Engineering Framework

    Defining requirements

    • The cost of poor requirements
    • Distinguishing between functional and non-functional requirements
    • Key sources of requirements

    Planning the requirements communication process

    • Addressing common pitfalls typically encountered during requirements development
    • Actors in the requirements engineering process
    • Dealing with tacit and explicit knowledge

    Developing the requirements document

    • Building the requirements list
    • Applying requirements filters
    • Developing well-formed requirements

    Establishing the Requirements

    The elicitation process

    • Elicitation tools and techniques
    • Guidelines and checklists

    Eliciting the requirements

    • Conducting effective interviews and workshops
    • Deploying observation techniques
    • Getting user feedback by using prototypes
    • Analysing the situation using visualisation techniques
    • Spotting non-functional requirements using quantitative analysis

    Analysing the Requirements

    Organising and prioritising requirements

    • Arranging requirements by focus
    • Gap analysis techniques

    Employing modelling techniques

    • Modelling the business context
    • Shaping the business processes
    • Inspecting the requirements

    Writing the Requirements Documentation

    Creating formal requirements documentation

    • Structuring a standard functional requirement
    • Structuring a standard non-functional requirement

    Creating agile requirements documentation

    • Developing and splitting user stories
    • Crafting, and elaborating on, use cases

    Validating the requirements

    • Stakeholders and their areas of concern
    • Types of validation

    Managing the written requirements

    • Dealing with changing requirements
    • Sources of requirements change
    • Components of requirements management

    Presenting the Business Solution

    • Delivering the requirements
    • Transferring the business solution
    • Supporting developmental activities