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DURKPS – Developing User Requirements: The Key to Project Success


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  • 4 Days Course
    Business Analytics

    Classroom + Online

    Course Details


    Learn to enhance your requirements development process — from planning the project, through conducting elicitation meetings and writing well-formed user requirements, to validating the requirements and managing changes to them. In this user requirements training course, you develop the skills for getting the right information from your stakeholders at the beginning and avoid wasting resources later.


    • Write well-formed, validated requirements and enhance your development processes
    • Prepare for stakeholder interviews with video scenarios
    • Analyse, write, and validate requirements via simulations
    • Compare different requirements approaches



    • A Guide to the Business Analysis Body of Knowledge® (BABOK®Guide) and PMBOK® Guide — Fifth Edition
    • Requirements classification scheme
    • The requirements development process: elicit, analyse, specify, validate and manage
    • Challenges to developing effective requirements
    • Requirements and Agile

    Planning a Requirements Project

    Interpreting existing documentation

    • Requirements throughout the organisation
    • Analysing business cases and project history
    • Identifying stakeholders
    • Determining scope

    Creating a project action plan

    • Identifying and managing requirements
    • Elements of an action plan
    • Writing a plan fora simulated project

    Eliciting Requirements from Stakeholders

    Planning elicitation meetings

    • Choosing the right people to interview
    • Selecting the best interview methodology
    • Constructing questions that deliver results

    Facilitating elicitation meetings

    • One-on-one meetings
    • Group meetings
    • Dysfunctional meetings
    • Meetings with executives

    Analysing Requirements with Process Maps

    Process-mapping methodologies

    • Process-mapping procedure and materials
    • Creating process maps

    Other analysis methodologies

    • Applying alternative graphical models
    • Performing gap analyses

    Completing the analysis

    • Prioritising requirements with creative techniques
    • Completing a requirements analysis worksheet

    Writing and Assembling the Requirements Document

    Gathering the pieces

    • Extracting requirements from an analysis worksheet
    • Utilising templates

    Key writing skills

    • Principles of well-formed requirements
    • Word sensitivity, syntax and active voice
    • Well-formed vs. ill-formed requirements
    • Editing and rewriting requirements
    • The top five challenges to creating well-formed requirements

    Organisational skills and traceability

    • Organising requirements into a readable document
    • Sequencing and numbering strategies
    • Linking requirements to business needs and test cases
    • Creating a traceability strategy for the organisation

    Validating Requirements

    Applying validation skills

    • Selecting the best validation methods
    • Validation checklists
    • Methods for conducting a walk-through

    Writing testable requirements

    • Reviews, walk-throughs, and inspections
    • Checking the testability of requirements

    Managing Changes to Update Your Document

    What you can expect

    • Types of changes
    • Frequency, magnitude of changes

    Navigating the change process

    • Conducting a change meeting
    • Managing change requests
    • Accepting and rejecting changes

    Integrating Requirements into Your Organisation

    • Choosing the right requirements-management tools
    • Selecting appropriate requirements standards
    • Defining an ideal requirements process