See how Insoft Services is responding to COVID-19

Maintaining Cisco Service Provider Routing Protocols (MSPRP) 1.0


Student Registration Form

Thank you for being interested in our training! Fill out this form to pre-book or request information about the delivery options.

* Required

Course Schedule

I'd like to receive emails with the latest updates and promotions from Insoft.

Data Protection & Privacy

I hereby allow Insoft Ltd. to contact me on this topic. Further, I authorise Insoft Ltd. processing, using collecting and storing my personal data for the purpose of these activities. All your data will be protected and secured as outlined in our privacy policy.

  • 5 Days Course
    Service Provider

    Classroom + Online

    Course Details


    The Maintaining Service Provider Routing Protocols (MSPRP) course is a five-day instructor-led training (ILT) course designed to provide learners with the knowledge needed to provide support in a service-provider environment using an Interior Gateway Protocol (IGP) such as Open Shortest Path First (OSPF) or Intermediate System-to- Intermediate System (IS-IS) and Border Gateway Protocol (BGP).


    It also provides learners with an understanding of advanced routing policies using route maps with Cisco IOS® Software and Routing Policy Language (RPL) with Cisco IOS XR Software. The course focuses on monitoring and troubleshooting these technologies in service provider environments. The course is also intended to help prepare students for the CCNP SP Operations certification exam. For more information, please visit


    Upon completion of this course, you should be able to meet these overall objectives:

    •  Identify the typical routing requirements in service provider networks; list the routing solutions; and describe the change, performance, and fault management procedures
    • Change the routing configuration based on designs and implementation templates, as well as change management processes and procedures based on Information Technology Infrastructure Library (ITIL®)
    • Gather and interpret performance statistics for routing protocols using various tools such as show commands and monitoring tools based on Simple Network Management Protocol (SNMP)
    • Perform fault management for routing protocols using various tools such as show commands and monitoring tools.


    Module 1: Service Provider Routing Operation Processes

    • 1.1. Understanding Service Provider Routing Protocols
    • 1.2: Using Routing Protocol Tools
    • 1.3: Using Management and Monitoring Tools
    • 1.4: Applying Service Provider Routing Operation Processes Based on ITIL®

    Module 2: Change Management for Routing Protocols

    • 2.1: Understanding Routing Protocol Requirements
    • 2.2: Adding Routers to the Core Network
    • 2.3: Modifying Core Routing Parameters
    • 2.4: Connecting Single-Homed Customers to the Network
    • 2.5: Connecting Multihomed Customers to the Network
    • 2.6: Modifying Routing Paths

    Module 3: Performance Management for Routing Protocols

    • 3.1: Auditing Internal Routing
    • 3.2: Auditing External Routing
    • 3.3: Testing Internal Routing
    • 3.4: Testing External Routing

    Module 4: Fault Management for Routing Protocols

    4.1: Troubleshooting Routing Issues in the Network

    4.2: Troubleshooting External Routing Issues Lab Outline The lab outline is as follows:

    ● Lab 2-1: Adding a New Router to the Network

    ● Lab 2-2: Connecting a Single-Homed Customer to the Network

    ● Lab 2-3: Connecting a Multihomed Customer to the Network

    ● Lab 2-4: Modifying Routing Paths

    ● Lab 3-1: Auditing Routing

    ● Lab 3-2: Testing Routing

    ● Lab 4-1: Troubleshooting Connectivity Issues in the Network

    ● Lab 4-2: Troubleshooting External Routing Issues

    Target Audience

    • Support staff
    • Service provider network operations center (NOC) personnel
    • Service provider engineers
    • Service provider partners


    • IP networking skills and experience using Cisco IOS Software commandline interface (CLI)
    • Operations process knowledge and ability to use NMS tools to monitor networks and network devices.
    • Ability to implement service provider change management procedures and configuration management procedures.
    • Understanding of and ability to identify the critical factors for availability, scalability and manageability of OSPF, IS-IS, and BGP.
    • Ability to implement Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands.
    • UNIX and/or Linux operating system experience as applied to IP network environments.