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VCUCDM10E – CUCDM 10.x Engineer Training


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5 Days Course
Unified Communications

Classroom + Online

Course Details


This 5 day course is designed to enable technical users to increase knowledge of the VOSS technology, learn new best practices, and improve administration skills.


At the end of this training, participants will have a working knowledge of CUCDM10x.


Detailed Course Outline

  • CUCDM10 Overview
    • GUI Basic
    • Transactions
  • CLI
  • HCS Hierarchy Concepts
  • Role Based Access Control (RBAC)
  • Credential Policy
  • Entitlement
  • Customer & Dial Plan
    • Customer and UC Apps
    • Dial Plan Overview
    • Customer NDL and Dial Plan
  • Site Build and Dial Plan 6-2 Number Management
  • Voicemail Service
  • Gateways
    • Local Breakout
    • Analog gateway
  • LDAP Integration
  • Data Sync
  • Subscriber Management
    • Quick Add Subscriber
    • Quick Add Group 8-2-1 Subscribers
    • Phones
    • Lines
    • Voicemail
  • Self Service
    • Self Service Display Policy
    • Subscriber Self Service
  • Single Sign On
  • Macros
  • Overbuild
    • Overbuild Overview
    • Overbuild Process
  • CSS Filtering
  • Bulk Loader
    • Bulk Loader Introduction
    • Bulk Loader Samples

Target Audience

This course is designed for people with a basic understanding of Cisco UC apps, who are

  • considering a CUCDM10x implementation
  • involved in on-boarding customers
  • who need to operate CUCDM10x.


Basic IP knowledge (such as the CCNP certification)